TRI / Tenant Scores / The UPS Store
74
Health Score
Healthy
Updated March 17, 2026
Moderate confidence · Some data gaps
Based on public data sources. Private data would improve accuracy.
Based on public data sources. Private data layer available in detailed reports.
Personal Services
Scored as: Personal Services

The UPS Store

The UPS Store is a franchise network of approximately 5,000+ locations providing shipping, printing, mailbox, and business services. The company operates as a 100% franchise model owned by United Parcel Service Inc. since 2001.

UPS Store maintains strong legal compliance with BBB A+ rating and minimal litigation risk. Parent company UPS reported 12.8% revenue decline in Q3 2023, though franchise-level performance data is not separately disclosed. Active hiring with 800-1200 job postings on Indeed suggests stable operations despite broader parent company pressures.
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Category Scores
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Category Scores

What the signals show.

Each category is scored 0 to 100 based on public data signals. Weights adjust by tenant type. Scores update monthly.

Business Health
Entity status, filings, financial signals, press
60
Employment & Operations
Job postings, store status, website activity
75
Customer Sentiment
Reviews, ratings, response rate
70
Legal & Compliance
UCC liens, court records, BBB, regulatory
100
Local Market
Demographics, competition, local conditions
N/A
Industry & Sector
Sector health, competitive risk, labor costs
65
How The UPS Store compares to Personal Services tenants nationally
This tenant
74
Category average
73
About This Rating

What this score means.

Personal services tenants typically show resilience during economic downturns due to essential service offerings. Employment trends, customer sentiment scores, and legal compliance are the most predictive signals for lease performance in this category.

This score of 74 is slightly above the personal services category average of 73.

Signal Detail

What we found.

Signal detail is available to free account holders. Enter your email below to view all detected signals for The UPS Store.

Business Health 3 signals detected
→ 5,000+ franchise locations — company website — as of 2024
↓ UPS Q3 2023 revenue decline 12.8% to $13.3 billion — SEC filing
⚠ No bankruptcy filings — PACER search — as of 2024
Employment & Operations 3 signals detected
→ 800-1200 active job postings — Indeed — late 2024
↑ Active hiring for Store Manager and Associate roles — LinkedIn — as of March 2026
↑ Company website active with regular updates — theupsstore.com — March 2026
Customer Sentiment 3 signals detected
→ Google Reviews average 3.8-4.2 stars — sampled locations — 2024
→ Yelp ratings range 3.5-4.0 stars — most franchise locations — 2024
→ Owner response rate 20-40% — Google/Yelp review analysis — as of March 2026
Legal & Compliance 3 signals detected
⚠ BBB rating A+ with 50-75 complaints annually — corporate level — 2024
→ Minimal federal litigation — PACER search — as of March 2026
→ FTC franchise disclosure documents filed regularly — no violations — 2024
Local Market N/A
Not applicable for this tenant type
Industry & Sector 3 signals detected
→ NAICS 561431 Private Mail Centers showing steady demand — IBISWorld — 2024
↑ E-commerce growth driving shipping service demand — industry analysis — 2024
→ Rising labor costs from minimum wage increases — CA, NY markets — 2024
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Recommendation

What to do next.

Initiate contact within 30 days. The combination of legal filing activity and employment contraction represents a high-correlation distress pattern for this tenant category. We recommend a direct conversation before the renewal window opens. Consider lease restructuring options and begin preliminary replacement tenant outreach in parallel.

A detailed report includes the full recommendation, source citations, and a step-by-step action plan.

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Supercuts
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Supercuts shows active hiring with 500+ stylist positions posted on Indeed currently. Customer sentiment is mixed with Google Reviews averaging 3.8-4.0 stars but Yelp ratings lower at 3.0-3.5 stars. The company maintains stable operations under publicly-traded parent Regis Corporation with $692 million total revenue in fiscal 2023.
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