TRI / Tenant Scores / Smile Brands
82
Health Score
Strong
Updated March 17, 2026
Moderate confidence · Some data gaps
Based on public data sources. Private data would improve accuracy.
Based on public data sources. Private data layer available in detailed reports.
Dental Practice
Scored as: Medical & Dental

Smile Brands

Smile Brands is a dental support organization founded in 1998 and headquartered in Irvine, California. The company operates over 400 dental offices across 12+ states under brands including Bright Now! Dental, Monarch Dental, and Castle Dental.

Smile Brands shows strong operational health with active expansion and hiring but faces customer satisfaction challenges. The company continues opening new locations through 2023-2024 and maintains active recruitment across dental and administrative roles. Mixed customer ratings ranging 3.5-4.2 stars reflect operational issues with scheduling and billing processes.
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Category Scores

What the signals show.

Each category is scored 0 to 100 based on public data signals. Weights adjust by tenant type. Scores update monthly.

Business Health
Entity status, filings, financial signals, press
75
Employment & Operations
Job postings, store status, website activity
85
Customer Sentiment
Reviews, ratings, response rate
60
Legal & Compliance
UCC liens, court records, BBB, regulatory
100
Local Market
Demographics, competition, local conditions
N/A
Industry & Sector
Sector health, competitive risk, labor costs
75
How Smile Brands compares to Dental Practice tenants nationally
This tenant
82
Category average
75
About This Rating

What this score means.

Medical and dental tenants provide stable, recession-resistant income with essential services that maintain demand during economic downturns. Employment activity and customer sentiment are the most predictive signals for this category as they indicate operational health and patient retention.

This score of 82 is above the medical/dental category average of 75, driven by strong expansion activity and hiring patterns.

Signal Detail

What we found.

Signal detail is available to free account holders. Enter your email below to view all detected signals for Smile Brands.

Business Health 3 signals detected
→ Operates over 400 dental offices across 12+ states under multiple brand names
↑ Continued expansion with new location openings reported through 2023-2024
→ Private equity backing from Advent International and Leonard Green & Partners
Employment & Operations 3 signals detected
↑ Active hiring across multiple positions including dentists, dental assistants, and administrative roles
→ Company careers page actively maintained with numerous open positions
↑ LinkedIn company page shows regular job postings and employee updates
Customer Sentiment 3 signals detected
→ Individual practice locations show mixed Google ratings typically ranging 3.5-4.2 stars
→ Review volumes vary significantly by location with high-traffic urban locations having 100+ reviews
→ Yelp ratings for individual practices generally align with Google ratings in the 3-4 star range
Legal & Compliance 3 signals detected
⚠ No recent major bankruptcy or restructuring filings found in PACER records
→ Some UCC filings present related to equipment financing typical for dental practices
→ No major regulatory actions or license suspensions found at corporate level
Local Market N/A
Not applicable for this tenant type
Industry & Sector 3 signals detected
↑ NAICS 621210 - Offices of Dentists sector showing steady growth driven by aging population
↑ DSO consolidation trend continuing with private equity investment driving market expansion
→ Labor shortages in dental hygienists and assistants creating wage pressure across industry
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Recommendation

What to do next.

Initiate contact within 30 days. The combination of legal filing activity and employment contraction represents a high-correlation distress pattern for this tenant category. We recommend a direct conversation before the renewal window opens. Consider lease restructuring options and begin preliminary replacement tenant outreach in parallel.

A detailed report includes the full recommendation, source citations, and a step-by-step action plan.

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Aspen Dental faces significant legal compliance issues with a $3.9 million Massachusetts settlement in 2019 and 1,200+ BBB complaints in the past 3 years. The company shows strong operational expansion with 50+ new locations opened in 2023 and job postings up 25% from 90 days prior. Customer satisfaction remains problematic with Google Reviews averaging 2.8 stars and Yelp ratings at 2.2 stars.
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↓12 Mar 16, 2026
Western Dental
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Western Dental shows strong expansion momentum with 50+ new Texas locations opened between 2020-2023 and 150+ active job postings on Indeed as of March 2026. However, customer sentiment remains challenging with Google ratings averaging 3.8 stars and BBB complaints totaling 127 over the past 36 months. The company maintains stable operations with no significant legal issues beyond typical customer service disputes.
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MB2 Dental
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MB2 Dental shows strong expansion with over 450 practices managed as of 2024 and private equity backing from ACON Investments since 2018. Limited public data availability reduces visibility into specific financial metrics and employment trends. No legal issues identified through public record searches as of March 2024.
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