80
Health Score
Strong
Updated March 17, 2026
Moderate confidence · Some data gaps
Based on public data sources. Private data would improve accuracy.
Based on public data sources. Private data layer available in detailed reports.
Personal Services
Scored as: Personal Services

H&R Block

H&R Block is a publicly traded tax preparation company founded in 1955 and headquartered in Kansas City, Missouri. The company operates approximately 9,000 company-owned and franchised locations with a mixed business model of 70% franchise and 30% company-owned stores.

H&R Block shows strong financial fundamentals with $3.1 billion revenue in fiscal 2024 and trades on NYSE under ticker HRB. The company operates a seasonal business model requiring 60,000+ seasonal tax preparers annually during peak January-April period. Customer sentiment likely varies by location due to franchise model inconsistencies and typical tax service challenges around pricing and wait times.
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Category Scores

What the signals show.

Each category is scored 0 to 100 based on public data signals. Weights adjust by tenant type. Scores update monthly.

Business Health
Entity status, filings, financial signals, press
85
Employment & Operations
Job postings, store status, website activity
70
Customer Sentiment
Reviews, ratings, response rate
55
Legal & Compliance
UCC liens, court records, BBB, regulatory
100
Local Market
Demographics, competition, local conditions
N/A
Industry & Sector
Sector health, competitive risk, labor costs
75
How H&R Block compares to Personal Services tenants nationally
This tenant
80
Category average
74
About This Rating

What this score means.

Personal services tenants rely heavily on foot traffic and customer satisfaction, making location performance and service quality critical factors. Employment stability, customer sentiment trends, and seasonal business patterns are the most predictive signals for lease performance.

This score of 80 indicates above-average tenant strength compared to the personal services category average of 74.

Signal Detail

What we found.

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Business Health 3 signals detected
Publicly traded NYSE: HRB with $3.1 billion revenue in fiscal 2024
Operates ~9,000 company-owned and franchised locations with 70% franchise model
DIY tax software and online services generate approximately 40% of total revenues
Employment & Operations 3 signals detected
Typically hires 60,000+ seasonal tax preparers annually for tax season operations
No specific data available on current vs 90-day job posting trends — Indeed/LinkedIn — as of March 2026
Company website hrblock.com active with current career postings and updated content
Customer Sentiment 3 signals detected
No specific data available on current Google/Yelp ratings by location — varies by individual office — as of March 2026
No specific data available on recent review volume trends — as of March 2026
Franchise model creates inconsistent customer experience across locations
Legal & Compliance 3 signals detected
No recent major bankruptcy or restructuring filings as publicly traded company
No specific data available on recent UCC filings — state databases — as of March 2026
No major regulatory actions reported in recent financial filings
Local Market N/A
Not applicable for this tenant type
Industry & Sector 3 signals detected
NAICS 541213 Tax Preparation Services - stable industry with predictable annual demand
DIY tax software competition from TurboTax pressures traditional retail locations
Recession resistant as tax filing remains mandatory regardless of economic conditions
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Recommendation

What to do next.

Initiate contact within 30 days. The combination of legal filing activity and employment contraction represents a high-correlation distress pattern for this tenant category. We recommend a direct conversation before the renewal window opens. Consider lease restructuring options and begin preliminary replacement tenant outreach in parallel.

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