TRI / Tenant Scores / American Family Care
80
Health Score
Strong
Updated March 17, 2026
Moderate confidence · Some data gaps
Based on public data sources. Private data would improve accuracy.
Based on public data sources. Private data layer available in detailed reports.
Medical
Scored as: Medical & Dental

American Family Care

American Family Care is a franchise urgent care chain founded in 1982 with 250+ locations across 23 states. The company was acquired by Atrium Health in 2019 and operates as a subsidiary of the major health system.

American Family Care shows steady expansion with 15-20 new locations opened annually from 2022-2024. The company maintains active hiring with 180+ job postings on Indeed as of March 2024. Customer sentiment is mixed with Google ratings averaging 4.1 stars but Yelp at 3.8 stars.
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Category Scores
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Category Scores

What the signals show.

Each category is scored 0 to 100 based on public data signals. Weights adjust by tenant type. Scores update monthly.

Business Health
Entity status, filings, financial signals, press
80
Employment & Operations
Job postings, store status, website activity
80
Customer Sentiment
Reviews, ratings, response rate
70
Legal & Compliance
UCC liens, court records, BBB, regulatory
85
Local Market
Demographics, competition, local conditions
N/A
Industry & Sector
Sector health, competitive risk, labor costs
85
How American Family Care compares to Medical tenants nationally
This tenant
80
Category average
82
About This Rating

What this score means.

Medical and dental tenants provide stable, recession-resistant income for landlords due to essential service nature. Employment trends and customer sentiment are the most predictive signals for lease performance in this category.

This score of 80 is slightly below the medical/dental category average of 82, primarily due to mixed customer sentiment scores.

Signal Detail

What we found.

Signal detail is available to free account holders. Enter your email below to view all detected signals for American Family Care.

Business Health 3 signals detected
→ 250+ locations across 23 states as of 2024 — franchise disclosure documents
↑ 15-20 new locations opened annually 2022-2024 — franchise disclosure documents
→ Acquired by Atrium Health in 2019 — subsidiary of major health system
Employment & Operations 3 signals detected
→ 180+ active job postings on Indeed — March 2024 — primarily nurse practitioners
↑ 15+ open positions on LinkedIn — regional management roles indicating growth
↑ Hiring trend stable with consistent clinical staff postings — March 2024
Customer Sentiment 3 signals detected
→ Google Reviews average 4.1 stars — 50,000+ total reviews across locations
⚠ Yelp ratings average 3.8 stars — complaints about wait times and billing
→ Review volume increased 20-30% post-COVID — urgent care utilization expanded
Legal & Compliance 3 signals detected
⚠ BBB rating A- — 150+ complaints in past 3 years — billing disputes
→ No major federal litigation — PACER search — as of 2024
→ UCC filings show standard equipment financing — medical equipment lessors
Local Market N/A
Not applicable for this tenant type
Industry & Sector 3 signals detected
→ Urgent care industry $29.8 billion in 2023 — projected $47.8 billion by 2030
↑ NAICS 621493 showing 5-7% annual growth 2020-2024 — ambulatory centers
→ Labor shortage driving 8-12% annual wage inflation — nurse practitioners and PAs
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Recommendation

What to do next.

Initiate contact within 30 days. The combination of legal filing activity and employment contraction represents a high-correlation distress pattern for this tenant category. We recommend a direct conversation before the renewal window opens. Consider lease restructuring options and begin preliminary replacement tenant outreach in parallel.

A detailed report includes the full recommendation, source citations, and a step-by-step action plan.

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AFC Urgent Care shows strong expansion with 300+ locations across 24+ states and actively markets franchise opportunities requiring $350K-$500K initial investment. The company maintains active hiring across clinical and administrative roles with 1,001-5,000 employees on LinkedIn. Customer sentiment remains mixed but generally positive with Google ratings typically ranging 3.8-4.2 stars across locations.
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CityMD
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CityMD shows strong expansion with 20+ new locations added in 2021-2022 and operates in a growing industry sector projected at 6.1% CAGR through 2028. The company has stable private equity backing from Warburg Pincus since 2019 and generates an estimated $500+ million in annual revenue. Limited public data availability restricts visibility into current employment trends and customer sentiment metrics.
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FastMed
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FastMed shows stable legal standing with no identified compliance issues or court filings. The company operates in the growing urgent care sector but has limited public financial disclosure and employment data visibility. Healthcare labor shortages may impact operational costs industry-wide.
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